Skip to main content

Why Can’t I Transfer My Domain to Regery?

Updated over a month ago

Transferring a domain name to Regery is typically a straightforward process. However, users occasionally encounter errors—especially related to the transfer authorization code (also known as the EPP code). One of the most common errors is:

"Invalid transfer code."

If you’ve recently generated a transfer code from your current registrar or hosting provider and received this error during the transfer attempt, here’s what you need to know.

Common Reasons for the “Invalid Transfer Code” Error

  1. Incorrect Code Copying

    • Make sure there are no extra spaces or characters when you copy the code.

    • Check for typos or changes made during copying.

  2. Expired Transfer Code

    • Some registrars issue transfer codes that expire after a few days. If you've delayed the transfer, the code might no longer be valid.

  3. Registrar-Specific Issues

    • In some cases, the hosting provider or registrar may issue a code that isn't actually valid for domain transfers.

What to Do If You Received the Error

If you used the transfer code from your hosting account and encountered the error message, follow these steps:

  1. Contact Your Current Registrar Directly

    • Instead of relying on automatically generated codes through your hosting dashboard, reach out to your domain registrar’s support team directly.

    • Ask them to generate a new transfer code manually and confirm that it is correct and active for domain transfers.

  2. Double-Check the Domain Status

    • Make sure your domain is unlocked and not under a 60-day transfer lock (for example, after recent registration or ownership changes).

  3. Try the Transfer Again

    • Once you have a new, verified code, return to Regery and initiate the transfer again using the updated details.

Still Having Trouble?

If the issue persists even after contacting your registrar and verifying the transfer code, don’t hesitate to contact the Regery Support Team. We’re here to help guide you through the process and ensure a successful domain transfer.

Did this answer your question?